Frequently Asked Questions

Do I Need A Massage?

The short answer is yes of course you need a massage. Who doesn't? You deal with deadlines, long lines, short tempers, traffic on the roads and your dog's bad behaviour. We're all at the receiving end of things we would rather not deal with. Massage can be the valve that eases these pressures.

Massage therapy is useful for many conditions, in addition to relaxation and stress relief. See your doctor for a diagnosis first, and then consult your massage therapist. 

Why the need to get a Massage Therapy on a regular basis? Everyday stresses take a toll on us humans. One hour out of your day where you can lay down quietly, the massage therapist through touch connects you to your body. This brings greater awareness of what is going on in your body. Clients are often shocked at the tension they hold even in their forearms or any other area of their body and not feel pain or discomfort prior to the massage. Once they become aware of this tension or pain, it becomes part of the conscious mind and you soon realize that sitting in that static chair causes major problems. Your pelvis, lower back and hips gets a great deal of tension from that static chair, which turns into tired and tight muscles of the back, neck and shoulders. If these area’s are not worked on the problem can become chronic and then the good ole GP gives you pills to swallow or maybe, just maybe sends you to Physiotherapist. I've seen it time and time again where clients are at their wits end because the pills no longer work and their ability to cope with normal activities of daily life are greatly affected and they are left with no joy in their life. It's not the answer is it? Massage therapy is needed by everyone of us!

What Happens At Your First Appointment?

Depending on which treatment you book it's a requirement that all new clients complete a health history intake form and to follow is a discussion of the reason(s) you seek the massage treatment. This should take from between 5-10mins. This form is very important as I need to know any medical conditions, contraindications you have or if you are taking any OTC or prescribed medications. Once I know the areas of where I'm treating you have been established (as well as any areas you prefer not to be massaged) I will leave the room where you undress down to your underwear and then you can get on the massage table in between the provided sheets.

During the time you are on the massage table you will be fully draped with a sheet or towel and only the area that I'm treating will be uncovered. Chit chat will be kept to a minimum unless I need feedback from you regarding pain and/or discomfort levels, pressure or I need you to turn over.

What Can I Expect After A Massage Treatment?

Despite all the benefits of massage you do need to be aware of the possible side effects that can occur. Massage therapy appears to have few serious risks if it is performed by a professionally trained therapist and if appropriate cautions are followed. This is why a health history intake form is necessary. Side effects of massage may include temporary pain or discomfort, bruising, swelling and a possible sensitivity or allergy to massage oils or essential oils.

Cautions about massage therapy include the following:

Vigorous massage should be avoided by people with bleeding disorders or low blood platelet counts and by people taking blood-thinning medications such as warfarin.

Massage should not be done in any area of the body with blood clots, fractures, open or healing wounds, skin infections or weakened bones (such as from osteoporosis or cancer) or where there has been a recent surgery.

Although massage therapy appears to be generally safe for cancer patients, it's advisable that they consult their oncologist before having a massage that involves deep or intense pressure. Any direct pressure over a tumor usually is discouraged. Cancer patients should discuss any concerns about massage therapy with their oncologist.

Pregnant women should consult their health care provider before receiving massage therapy.

If you experience any side effects that concern you post massage, please contact Robyn on 0412 693 611 to discuss.

How Often Should I Get A Massage?

This depends on the type of massage treatment that's required for your health and wellbeing. How often you should get a massage depends on several factors, including your physical and emotional needs, your stress levels and your budget. There's no question that you will experience health benefits from massage when you get regular massages. Massage calms the nervous system, improves blood and lymphatic circulation, relieves muscle pain and helps with pain management in conditions such as arthritis, sciatica and muscle spasms.

The therapeutic effects of any massage treatment is cumulative and the more often you get a massage, the better you feel and the more quickly your body will respond. Longer time between massages will slow down the recovery and healing time, so even having a monthly massage will benefit your body, mind and spirit.

If you get a massage once a year, it will be relaxing but it can't undo a lifetime of muscle tension and compensatory postural patterns. Typically, once every week for 4 to 6 weeks if chronic pain is present. When the pain condition has been resolved then the massage style can be adapted to a more relaxed style of treatment for health and wellness benefits.

How Can I Make An Appointment?

Appointments can be made by phoning or messaging Robyn on 0412 693 611. The website has been designed with responsive design in mind so our website can be viewed, scrolled and read on any device. You can even book online 24/7 with real time availability shown.

Do You Have Gift Vouchers Available?

Gift Vouchers are available to purchase. You can choose between any of the treatments on offer and a Gift Voucher can be picked up or emailed to the lucky recipient. Available to collect at the Lake Cathie clinic are our very own plastic Egift Cards. Charge the card with a credit/debit card and the amount for a treatment. It's that simple! We take no responsibility for stolen or fraudulent Gift Vouchers and Egift Cards. It is your responsibility to keep your Gift Vouchers in a safe place. Gift Vouchers are valid for 2 years from date of purchase and are not redeemable for cash. Gift Vouchers available to purchase online where you get instant access to print out and send to that someone special. 

Can I Claim Massage Treatments With My Health Fund?

You can claim your massage treatments if your level of health cover includes extras. The amount you receive will be determined by your health fund. A paper receipt will be issued to you with a health fund provider number for your fund. For more information about health fund claims contact the fund you're with directly. (Aromatherapy treatments are no longer claimable). 

What Payment Types Do You Accept?

The clinic accepts cash and all major credit cards via a secure payment gateway. 

Misconduct Of A Client And Refusal Of Services.

I have the right to refuse massage treatments to any client, new or an existing client if there is any verbal or physical misconduct of a sexual or aggressive nature and is found to be inappropriate during the appointment. The massage will end immediately and the client in question will be reported to authorities with payment expected in full. If I believe the client is under the influence of alcohol or illicit substances, I have the right to refuse any services that the client has booked in for.